•4pc per set including: vest ,ascot tie,cufflink, handkerchief. or vest, nektie, bowtie, and handkerchief.
•Made of superior quality polyester material.
•Inside lining: polyester.
•Adjustable belted back.
•Maintenance: Dry Clean.
•Size: as all of our dresses are hand-sewn, the finished gown may vary by approximately in the specifiedmeasurements.
•Color: differentces in color may be caused by some other reasons such as color reflection in the monitor, lighting, background etc.
•please make sure that your address and telphone are correct before purchase.
•Shipping method: china post air mail or expres sipping.
•shipp free by china post ail mail, shipping time is about 19-38 working days.
•if you need an urgent, please choose TNT,UPS,DHL,EMS, bu it is need additional shipping cost.
•If you want mix order , please let us know, we could change shipping method for you.
•we shipped the item quickly but the overseas shipping depends on many factors, if the delivery is later, pls patience.
•the buyers are responsible for all additional customs fees, brokerage fees, duties, and taxes for importation into your country.
•these additional fees may be collected at time of delivery, we will not refund shipping charges for refused shipments.
•If you have any problems with the payment, Please feel free to contact with me.
•Full payment must be made within 24 hours of placing your order.
•if you cannot pay on our store, we agree other payment way.
•we do our best to serve our customers the best that we can.
•Seller will not held responsibility for any lost or damage after posting items.
•we will refund you if return the items within 7 days of your receipt of the items for any reason.
•the buyer should make sure that the items returned are in their original conditions,
•if the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss.
•Buyers are responsible for any insurance they feel is required.
•The original Shipping and handling charges are not refundable.
•The buyer will be responsible for the shipping fees to return the items.
•Your satisfaction and positive feedback is very important to us. please leave positive feedback and 5 stars , We will appreciate that so much.
•If you are not satisfied with the products, please contact us via messages before leaving us a negative feedback. we will solve as soon as we can .
•If you have any questions, please feel free to contact us and tell me your email address, we will reply you as soon as we can.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Treasure Merch (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://www.treasuremerch.global
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!